Who it is for
A booking, a person or a room to give it to, a service menu, a bill and a reason to come back. Shapzo is built around that shape, so what changes between a salon and a dental clinic is the menu, the length of a visit, what else is being booked and the tax rate. All four are yours to set.
Unisex salons, beauty parlours, hair studios, barbershops
The busiest front desk of the lot: walk-ins beside bookings, a chair per stylist, and retail moving off the shelf all day.
A column per team member, service variants priced by hair length, backbar stock kept apart from retail, and commission worked out from the bill the moment it is paid.
Day spas, massage centres, ayurvedic and wellness studios
Here the room is as scarce as the therapist, and most of the revenue arrives as a course of visits rather than a single one.
Rooms and equipment are bookable resources, so two therapy rooms never take a third booking. Session memberships count the visits down and packages bundle them.
Nail bars, nail art, lash extensions, brow and threading bars
Short appointments stacked back to back, a long tail of infills and touch-ups, and regulars who come every three weeks.
Variants and extra processing time keep the grid honest about how long a set really takes. Recurring appointments hold the next slot before the customer leaves.
Makeup artists, bridal packages, on-location teams
Few bookings, large ones, often paid across months and involving the whole family before the day arrives.
Packages price the trial and the day together. Advances sit on the customer wallet with a ledger, so part payments are tracked rather than remembered, and family links share a plan across the household.
Tattoo artists, piercing, permanent makeup
Sessions that run for hours, booked weeks out on a deposit, and an artist whose cut of the work is the point.
Drag to resize a booking that ran long, hold the deposit against the invoice, and pay each artist through a commission profile with its own rate. Allergy and aftercare notes open with the appointment.
Dermatology and cosmetology clinics, laser, hair and slimming clinics
Treatment sold as a course, delivered in a room, on equipment that only one person can use at a time.
A session membership is a course of six with five left after today. The machine is a bookable resource. Notes carry the allergy and the last settings, and a service can be taxed at 0% where the treatment is exempt.
Single-chair practices, multi-chair and multi-branch clinics
Chairs, not just dentists, decide how many patients fit in a day, and a treatment plan is rarely paid in one go.
Chairs are resources on the same calendar as the dentists. A balance can be left as a due and settled at the next visit, recall appointments are booked as a recurring series, and family links keep a household on one account.
Single-doctor practices, physiotherapy, small polyclinics
A column per doctor, a queue that never quite matches the clock, and a practice too small to want hospital software.
Day and week views per practitioner, a waitlist for the gaps, DLT-registered SMS and WhatsApp reminders to cut no-shows, and receipts at the 0% exempt rate where the service is not taxable.
Diet clinics, nutrition counselling, weight management programmes
The first consultation is the small part. The programme is a run of follow-ups over three months, and the outcome depends on people coming back.
Sell the programme as a session plan, book the follow-ups as a series, and keep the notes on the profile where the next visit opens them. Retention and lapsed-customer reports show who stopped coming.
Shapzo runs the front desk and the back office: the diary, the bill, the customer record, the team and the stock. It is not a clinical records system. There are no prescriptions, no lab orders and no medical charting, and the notes on a profile are practice notes rather than a patient file. Clinics run Shapzo for everything around the consultation.
Not on the list? The product does not ask what trade you are in, so if your day is appointments, a menu of services and a bill, it will fit. See the features and decide for yourself.
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