Voucher reports

Face value issued, redeemed, still owed and expired unused, with the templates that sell best.

OwnerManagerNeeds gift_vouchers.readWebAppOpen in Shapzo

Read the voucher reports

On the web

The Reports tab under Gift Vouchers
The Reports tab under Gift Vouchers

Open Gift Vouchers and the Reports tab.

TileMeaning
Total Face Value IssuedEverything sold, at face value
Total RedeemedSpent on services and products
Outstanding LiabilityStill on cards and owed to customers
Breakage RevenueExpired unused, which becomes yours
Redemption RateRedeemed as a share of issued

The bar reads Face value issued, split by what's been used, what you still owe, and what expired unused. Below it, Revenue by template, Top templates and Best sellers.

The report library adds the Gift Card Sales and Liability Summary reports with date ranges and export; see The report library.

In the app

Tap More, then Gift Vouchers, then the Reports tab for the same tiles, Revenue by template and Best sellers.

The voucher reports in the app
The voucher reports in the app

Related articles

Last updated 25 Sept 2026Something wrong or missing? Tell us.