Waitlist settings

Turn the waitlist on and choose whether the first to ask or the most valuable customer is offered a freed slot first.

OwnerManagerNeeds settings.manageWebAppOpen in Shapzo

Turn the waitlist on and set its priority

On the web

  1. Open Settings, Scheduling, Waitlist.

    The Waitlist settings section
    The Waitlist settings section
  2. Switch on Enable waitlist. The calendar gains its waitlist drawer; see Use the waitlist.

  3. Choose the Priority: First in line offers a freed slot to whoever asked first; Highest value offers it to the customer with the highest lifetime spend.

  4. Save. The toast reads Waitlist settings saved.

In the app

Tap More, then Settings, then Scheduling, then the waitlist chip: Enable waitlist and the Priority.

The waitlist section in the app
The waitlist section in the app

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Last updated 26 Sept 2026Something wrong or missing? Tell us.