Commission profiles: fixed, tiered, per item

Set how a team member earns commission on services, products, memberships and vouchers, with a flat rate, slabs, or per-item exceptions.

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Commission is tracked at checkout from whoever is the provider on each line, and paid through pay runs.

Set it up

On the web

  1. Open the member and go to Commission. If nothing is set it says No commission set up; click Set up now.

    The Commission section of the team member form
    The Commission section of the team member form
  2. Choose the Commission type:

    • Fixed rate: one rate on everything.
    • Tiered: the rate depends on how much they sell in a Sales period (Daily to Quarterly). Under Tiers, set From (₹), Up to (₹) and the Rate for each slab, with Unlimited on the last. Calculation mode Retroactive applies the reached slab's rate to everything; Progressive applies each slab's rate only to the sales inside it.
  3. Choose the Rate type: Percentage of sale amount (%) or Fixed value per sale (₹), and the Default rate.

  4. Under Commission applies to, tick Services, Products, Memberships and Gift cards / Vouchers as needed.

  5. To treat certain items differently, click Customize. For each item pick Default rate, Custom %, Custom ₹ or No commission. Click Done.

  6. Check the Preview and click Save.

Remove commission clears the profile.

In the app

  1. Open the member from the Staff tab and tap Commission in the row of sections at the top. If nothing is set it says No commission set up; tap Set up now.

    The Commission section of the team member form in the app
    The Commission section of the team member form in the app
  2. Choose Fixed rate or Tiered (with a Sales period and Tiers), the Rate type and the Default rate.

  3. Under What earns commission, tick the item types; Customize sets a rate per item.

  4. Check the Preview and tap Save. Remove commission clears the profile.

Where it shows

  • My Account, Salary, under Commission, the member sees what they earned by month.
  • Each pay run line has the commission under Earnings.
  • Performance and the Staff Performance reports show commission per member.

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Last updated 25 Sept 2026Something wrong or missing? Tell us.